Psychotherapy for Children, Youth, Adults & Families in Richmond Hill & Thornhill

You do not have to wait for a crisis to reach out. Here are some signs it may be time to seek support:

• More moody, irritable, or emotionally reactive than usual

• Frequent tantrums or meltdowns that are hard to soothe

• Needing significantly more energy to get through daily routines

• Increased clinginess or difficulty with transitions

• Loss of interest in play, hobbies, or activities they used to enjoy

• Changes in appetite, sleep, or energy levels

• Withdrawing from friends, family, or social situations

If several of these feel familiar, it may be worth reaching out. Early support can make a meaningful difference.

Fees vary depending on the type of service and session duration. For more information, please visit our fees and payment policy.

Yes, we offer a limited number of sliding scale spots for individuals and families who are experiencing financial hardship. Availability is assessed on a case-by-case basis, and proof of income may be required.

For more information about our standard fees, please visit our fees and payment policy. If you would like to inquire about sliding scale availability, we invite you to leave your information through our contact form, and our team will follow up with you.

Yes, in-home sessions are available on a very limited basis. Please note the following conditions apply:

• Available within a limited geographic radius of our Richmond Hill office

• Latest session start time is 2:00 PM

• Not available on weekends

• Subject to clinician availability

A virtual or in-person office meeting is required prior to any in-home session. This initial meeting allows us to get to know your family, understand your needs, and ensure that in-home support is the right fit before we visit your home.

If you are interested in in-home support, please reach out through our contact form to confirm whether your location and scheduling needs are a match before booking.

No, a referral is not required. You are welcome to book directly through our online booking system or contact us through our contact form or email at info@healingnotes.ca without a referral from your family doctor or any other healthcare provider.

However, if you feel it would be beneficial for another member of your child's care team (e.g. family doctor, pediatrician, psychologist, speech and language pathologist or occupational therapist) to initiate or coordinate the referral process, they are welcome to complete our referral form and submit it directly to info@healingnotes.ca.

It depends on your family's decision-making arrangements, and it is something we take seriously. Decision-making responsibility (formerly known as custody) determines who can legally consent to a child's healthcare, including therapy. We cannot accept a parent's self-claim of sole decision-making responsibility. Documentation such as a separation/divorce agreement or court order is required during intake.

Every family's situation is different, and if your child is 12 or older, their own willingness to participate is also taken into consideration.

If you have questions before booking, feel free to leave a message on our contact form. You can also reach out at info@healingnotes.ca or call (647)779-5216.

• First Session (including the parent intake session, the “trial session”, the intake and assessment session): 60 Minutes

• Individual session* / Caregiver Coaching & Psychotherapy session: 50 minutes

• Children aged 6 and under for any types of session: 30 minutes, unless your child shows a need for longer session

• Sessions with 2 or more attendees (Caregiver Coaching & Psychotherapy, or Family Therapy): 60–75 minutes recommended

*Longer individual sessions are available based on your or your child's needs. Please discuss with the clinician if you feel a longer session would be beneficial.

We offer weekday evening and Saturday appointments to accommodate the busy schedules of families and individuals.

For the most up-to-date availability, please visit our online booking system directly at healingnotes.janeapp.com. If you do not see a time that works for your schedule, please contact us through our contact form or email us at info@healingnotes.ca and we will do our best to accommodate your needs.

We see parents and caregivers as essential partners in the therapeutic process, not just observers. As the most important co-regulators in your child's life, caregivers play a key role in helping their child practice strategies, build new habits, and stay accountable between sessions. This applies to teenagers too, not just younger children.

Even when your child attends individual sessions, we encourage caregivers to stay connected to the process through regular check-in conversations or separate parent sessions with the clinician. The more engaged caregivers are, the more progress we tend to see.